Acceptable Use Policy

1. Introduction

This Acceptable Use Policy ("AUP") governs your use of QuickProposal services provided by EchoDial LLC DBA QuickProposal ("we," "our," or "us"). This AUP is part of our Terms of Service and applies to all users of the service.

By using QuickProposal, you agree to comply with this AUP. Violation of this policy may result in suspension or termination of your account without refund.

2. Prohibited Activities

You may not use QuickProposal to engage in or promote any of the following activities:

2.1 Illegal Activities

• Any activity that violates local, state, federal, or international law
• Fraud, money laundering, or financial crimes
• Theft of intellectual property or trade secrets
• Distribution of illegal content or materials
• Impersonation or identity theft
• Stalking, harassment, or threats

2.2 Harmful Content

You may not create, send, or store proposals containing:

• Malware, viruses, or malicious code
• Content that promotes violence or harm to individuals or groups
• Hate speech, discrimination, or harassment based on protected characteristics
• Sexually explicit or adult content (except where legally permitted for business purposes)
• Content that exploits or harms minors
• Graphic violence or gore
• Content promoting self-harm or suicide

2.3 Fraudulent Business Practices

• Creating fraudulent, deceptive, or misleading proposals
• Impersonating another business or individual
• Pyramid schemes, multi-level marketing (MLM) scams, or Ponzi schemes
• Phishing attempts or social engineering attacks
• False advertising or deceptive marketing practices
• Unauthorized use of trademarks, copyrights, or intellectual property

2.4 Spam and Abuse

• Sending unsolicited mass emails or proposals (spam)
• Using the service for bulk emailing without recipient consent
• Email harvesting or scraping
• Automated proposal generation for spam purposes
• Chain letters, junk mail, or other forms of unsolicited communication

2.5 System Abuse

• Attempting to gain unauthorized access to our systems or other users' accounts
• Reverse engineering, decompiling, or disassembling our software
• Bypassing security measures or access controls
• Distributed denial of service (DDoS) attacks
• Port scanning, network probing, or vulnerability scanning
• Attempting to disrupt or interfere with service operations
• Using automated tools (bots, scripts, scrapers) without authorization
• Excessive API usage or resource consumption

2.6 Account Abuse

• Creating multiple accounts to abuse free trials or promotions
• Sharing your account credentials with unauthorized parties
• Reselling or sublicensing your account without permission
• Using a single account for multiple businesses or entities
• Circumventing payment or subscription requirements

2.7 Intellectual Property Violations

• Copyright infringement
• Trademark infringement or unauthorized use of brand names
• Patent infringement
• Using content you don't have rights to use
• Violating third-party licenses or terms

2.8 Restricted Industries

QuickProposal cannot be used for proposals related to:

• Illegal drugs or drug paraphernalia
• Illegal gambling or unlicensed gambling operations
• Weapons, explosives, or firearms (where prohibited)
• Adult entertainment or escort services
• Tobacco products (in certain jurisdictions)
• Counterfeit goods or pirated content
• Cryptocurrency mining or unauthorized financial services
• Any business that requires special licensing without proper authorization

3. Responsible Use Requirements

3.1 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• Using strong, unique passwords
• Monitoring your account for unauthorized access
• Notifying us immediately of any security breach
• All activities conducted through your account

3.2 Professional Conduct

• Conduct yourself professionally when using the service
• Respect other users and our staff
• Provide accurate information in your account and proposals
• Honor commitments made in proposals sent through the service
• Respond to customer inquiries in a timely manner

3.3 Content Responsibility

• You are solely responsible for the content of your proposals
• Ensure all content is accurate and not misleading
• Verify that you have rights to use all content (images, text, logos)
• Review AI-generated content before sending to clients
• Comply with all applicable advertising and consumer protection laws

3.4 Resource Usage

• Use the service in accordance with your subscription plan limits
• Do not excessively consume system resources
• Do not attempt to bypass usage limits or restrictions
• Contact us if you need higher resource allocation

4. Enforcement

4.1 Monitoring and Investigation

We reserve the right to:

• Monitor use of the service for compliance with this AUP
• Investigate suspected violations
• Access and review account content when necessary for enforcement
• Cooperate with law enforcement or legal authorities
• Disclose information as required by law or to protect our rights

4.2 Consequences of Violations

If you violate this AUP, we may take the following actions at our sole discretion:

Important: Account termination for AUP violations is without refund, as stated in our Terms of Service and Refund Policy.

4.3 Appeals

If you believe your account was suspended or terminated in error:

• Contact us at admin@quick-proposal.com
• Provide your account details and explanation
• We will review your appeal within 5-10 business days
• Our decision on appeals is final

5. Reporting Violations

If you become aware of any violation of this AUP, please report it to us:

We take all reports seriously and will investigate promptly. You may remain anonymous if preferred.

6. Intellectual Property Rights

6.1 DMCA Compliance

We comply with the Digital Millennium Copyright Act (DMCA). If you believe content on QuickProposal infringes your copyright, please contact us with:

• Identification of the copyrighted work
• Location of the infringing content (URL or account details)
• Your contact information
• A statement of good faith belief that use is unauthorized
• A statement that the notification is accurate
• Your physical or electronic signature

Send DMCA notices to: admin@quick-proposal.com

6.2 Counter-Notification

If your content was removed due to a DMCA claim and you believe it was removed in error, you may submit a counter-notification with the required information under the DMCA.

7. Third-Party Services

QuickProposal integrates with third-party services (payment processors, AI providers, etc.). You must also comply with their acceptable use policies and terms:

• OpenAI: OpenAI Usage Policies
• Stripe: Stripe Restricted Businesses
• Authorize.Net: Authorize.Net Terms

8. Indemnification

You agree to indemnify and hold harmless EchoDial LLC, QuickProposal, and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your violation of this AUP
• Your violation of any law or regulation
• Your violation of third-party rights
• Content you create, send, or store using the service
• Your use or misuse of the service

9. No Warranty

We do not warrant that:

• The service will be uninterrupted or error-free
• Content generated by AI will be accurate or appropriate
• Proposals sent through the service will result in business success
• Your use of the service will comply with all applicable laws in your jurisdiction

You are responsible for ensuring your use of QuickProposal complies with all applicable laws and regulations in your industry and location.

10. Changes to This Policy

We may update this Acceptable Use Policy from time to time. Material changes will be communicated by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Notifying you via email for significant changes

Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Information

For questions about this Acceptable Use Policy or to report violations: